Terms of sale

The site offers a private practice service for the French civic exam (knowledge and situational questions). It is neither operated by, affiliated with, nor endorsed by the Ministry of the Interior or any public authority. Knowledge questions reuse the official list published by the Ministry; explanations and situational scenarios are produced independently for educational purposes.

Access to your personal space requires creating an account with a valid email address. You are responsible for keeping your credentials confidential and for the accuracy of the information you provide.

An account is personal and may not be shared.

The core service is free and the score is never hidden: the full mock exam, theme practice, a limited number of adaptive mock exams and situational scenarios per week, and A2/B1/B2 explanations (included free for everyone), are all available at no cost.

Premium access (a one-time payment, no subscription, valid for 3 months) unlocks only the following depth, actually available today: unlimited situational practice and unlimited mock exams — never the score itself, which always stays free to see.

A personalised study plan, detailed per-theme analytics, and multilingual explanations are planned but not yet available; they are not charged for until they are delivered.

The price of Premium access, tax included, is shown on the /tarifs page at the time of purchase. Payment is processed by Stripe in a single charge; no card data ever touches our servers.

VAT not applicable, article 293 B of the French tax code (CGI), unless stated otherwise on /tarifs should our VAT-exemption status change.

5.1. Principe général

(5.1. General principle)

Conformément aux dispositions de l'article L. 221-18 du Code de la consommation, le Consommateur dispose normalement d'un délai de quatorze (14) jours pour exercer son droit de rétractation d'un contrat conclu à distance, sans avoir à motiver sa décision.

(Under article L. 221-18 of the French Consumer Code, the Consumer normally has a period of fourteen (14) days to exercise their right of withdrawal from a contract concluded at a distance, without having to justify their decision.)

5.2. Exception applicable au Service Premium

(5.2. Exception applicable to the Premium Service)

Le produit proposé consiste en un accès numérique Premium, dont l'exécution et l'accès au contenu commencent immédiatement après la validation du paiement.

(The product offered consists of digital Premium access, the performance and content access of which begin immediately after payment is validated.)

En application de l'article L. 221-28, 8° du Code de la consommation, le droit de rétractation ne peut être exercé pour les contrats de fourniture d'un contenu numérique sans support matériel dont l'exécution a commencé avant la fin du délai de rétractation.

(Pursuant to article L. 221-28, 8° of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not supplied on a physical medium whose performance has begun before the end of the withdrawal period.)

En conséquence, le Client reconnaît et accepte expressément que :

(As a result, the Client expressly acknowledges and accepts that:)

1. Il demande l'exécution immédiate du service (l'accès aux fonctionnalités Premium) dès la validation de sa commande, sans attendre la fin du délai légal de quatorze (14) jours.

(1. They request the immediate performance of the service (access to Premium features) as soon as their order is validated, without waiting for the end of the fourteen (14) day legal period.)

2. Il renonce expressément à son droit de rétractation une fois que le contenu numérique ou l'accès au service lui a été fourni.

(2. They expressly waive their right of withdrawal once the digital content or access to the service has been provided to them.)

5.3. Modalités de recueil du consentement

(5.3. How consent is collected)

Aucun accès Premium ne sera délivré sans le consentement préalable, exprès et non équivoque du Client. Ce consentement est matérialisé lors du processus de commande par l'action de cocher activement la case dédiée à la renonciation du droit de rétractation, distincte de l'acceptation globale des présentes CGV.

(No Premium access will be delivered without the Client's prior, express, and unambiguous consent. This consent is recorded during the order process by actively checking the box dedicated to waiving the right of withdrawal, which is separate from acceptance of these Terms as a whole.)

5.4. Confirmation sur support durable

(5.4. Confirmation on a durable medium)

Conformément à l'article L. 221-26 du Code de la consommation, la confirmation de la renonciation expresse du Client à son droit de rétractation lui sera transmise par courrier électronique dans l'e-mail de confirmation de commande (support durable), constituant la preuve du contrat.

(In accordance with article L. 221-26 of the French Consumer Code, confirmation of the Client's express waiver of their right of withdrawal will be sent to them by email in the order confirmation email (durable medium), constituting proof of the contract.)

All content produced by the publisher (text, explanations, situational scenarios, interface, code) is protected by intellectual property law. Any reproduction without authorisation is prohibited.

The site's content is provided for educational purposes and does not replace official sources. We encourage you to always verify regulatory information (eligibility, fees, exam centres) on service-public.fr and Légifrance before any administrative procedure.

You can delete your account at any time from /app/compte. A 30-day grace period precedes permanent deletion of your data, in line with our privacy policy (/confidentialite).

These terms are governed by French law. In the event of a dispute, you may turn to a consumer mediator before any court action, in accordance with articles L616-1 et seq. of the French Consumer Code.

For any question about these terms: contact@preparationexamencivique2026.fr.